Frontline Leadership Solutions - Strategic Planning & Accountability

Inuksuk’s are monuments made of unworked stones that are used by the Inuit. The traditional meaning of the Inuksuk is “ Someone was here” or “You are on the right path.” Leadership development is a journey that we are all on together. People have gone before us, we can learn from them.


What is behaviour based leadership?

Sustainable success in business comes from engaging not only the hands and heads of your employees but also their hearts. When a co-worker has connected to your organization with their head, heart and hands, you will get more of their Discretionary Effort**.  Leadership style can never be a ‘one size fits all’ approach, especially in today’s workplace. Often, leadership programs focus solely on the manager/leader. However, the focus of Behaviour Based Leadership helps leaders understand how to fully engage their employees based on their individual motivating needs and behaviors in conjunction with their leadership style.

This approach will transform your managers into more effective leaders and help your organization to develop an individualized and flexible plan to managing employees. This approach will result in more independent and self-directed employees and an overall improved bottom-line performance.

Once you understand the drivers and motivation of the people involved, our leadership  process follows a simple and easy to understand set of steps:

  • setting the right direction and expectations
  • hiring the right people for now and for the future (think about succession planning from the start)
  • develops the job-based competencies of the individual
  • develop the leadership competencies of the individual
  • help the team players understand how to work effectively together

The five steps in the process are then regularly evaluated for continuous improvement using an engagement survey or feedback loop on all five aspects of the leadership cycle.

If you would like to learn more about how this process can help your organization or get a snapshot of where your organization is today and how to move it to where you want to be tomorrow, please contact us.

** Discretionary effort is defined as the intent of an employee to expend efforts on behalf of the organization, above and beyond the agreed-upon requirements. While this behaviour is not an enforceable requirement of the role or job description, it usually involves the use of employees’ time as well as effort which “goes beyond the call of duty” or “goes the extra mile” (Dubinsky & Skinner, 2002)

“The most dangerous leadership myth is that leaders are born - that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That's nonsense; in fact, the opposite is true. Leaders are made rather than born.”
Warren Bennis