Frontline Leadership
Frontline Leadership - Our story

Privacy Policy

General Privacy Policy

Frontline Leadership collects, uses and discloses personal information in the possession, or under the control, of its clients to the extent required to fulfill its professional and legal responsibilities to operate its business. The company is committed to maintaining the privacy of personal information provided by its clients and protecting all personal information in its possession or control. Frontline-Leadership will not sell, share, or rent collected information to others outside of our company without your written permission. This Privacy Policy sets out the principles and procedures that the company follows in meeting its privacy commitments to its clients and complying with the requirements of federal and provincial privacy legislation.

Principle #1: The company is accountable for personal information in its possession or control.
The company is accountable for all personal information in its possession or control. This includes any personal information that the firm received from clients who are individuals, or indirectly, through clients that are organizations (e.g. corporations, government entities, not-for-profit organizations).
The company has:

  • Established and put into effect policies and procedures aimed at properly protecting personal information;
  • Educated its employees regarding its privacy policy and their role and responsibilities in keeping personal information private

Principle #2: The company identifies the purpose for which it collects personal information from clients before it is collected.
The company collects personal information from clients and uses and discloses such information only to provide the professional services that the client has required. Each service the company provides is described in an engagement letter with the client.

Principle #3: The company collects only that personal information required to perform its professional services and operate its business, and such information is collected by fair and lawful means.

Principle #4: The company uses or discloses personal information only for purposes for which it has consent, or as required by law. The company retains personal information only as long as necessary to fulfill those purposes.

Principle #5: The company endeavors to keep accurate, complete, and up-to-date, personal information in its possession or control, to the extent required to meet the purposes for which it was collected.

Principle #6: The company protects the privacy of personal information in its possession or control by using security safeguards appropriate to the sensitivity of the information.

Principle #7: The company is open about the procedures it uses to manage personal information.

Website Privacy Policy
Frontline Leadership uses and protects any information that you give us when you use this website.

Frontline Leadership is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Frontline Leadership may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective immediately.

Information Use
Frontline Leadership will not sell, share, or rent collected information to others outside of our company without your written permission.

Frontline Leadership does not create or maintain profiles of visitors to its sites.

What We Collect
Communications from the Site
The only communications resulting from this site are responses to visitor requests for additional information. Communications may be via phone, email, or postal mail in accordance with the visitor’s preferences.

Non-Personally Identifiable Information (Aggregate)
We may share aggregated demographic information for the purpose of maintaining and expanding this site and its contents.
Personally Identifiable Information (Aggregate)
Personally identifiable information includes name, company, address, phone, email, and other information gathered by online form from visitors wishing to be contacted with additional information. To respond to the visitor’s request, this information may be shared with employees of Frontline Leadership and subcontractors.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We use the following cookies for analysis and marketing purposes:

Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

When you are logged into Google+ a number of cookies get set, this allows you to post ‘share’ articles on your wall. Additionally, only one cookie is set if you are NOT logged in to, marked with a *

How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal information
We will not sell, distribute or lease your personal information to third parties. Predictive Success reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Correcting/Updating Personal Information

If your personally identifiable information changes, updated information may be provided to us at any time via email.

Doug McCann
Frontline Leadership

Policy updated September 2017
Vancouver BC, Canada