Competency and Development
Understanding what skills, behaviours and competencies are required to to perform a job is the first step to colleagues knowing what is wanted and expected of one another. Many leaders experience their first promotion into a leadership role as a result of being capable individual contributors. However, the consequences of promoting without providing the necessary skills to perform in a leadership role are obvious. Since people tend to do what they are good at and recognized for being good at, they will feel tempted to continue focusing their efforts towards what they know, rather than developing the competencies to be effective in their job or role as a leader. Part of our customized leadership skills and competency development programs include working with a world class concept for simple yet effective frontline leadership skills development.
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